roboforum.ru

Hello,

I am sorry to hear that FedEx is not able to deliver your order. Have
you spoken with FedEx to understand why? Right now, the tracking number
does not indicate that your order is being returned to us or that there
is any problem with the delivery, although it does look like it is in
Great Britain right now.

If your order is shipped back to us as Return to Sender, we can re-ship
your order if you would like, but you would need to pay for additional
shipping charges plus any incurred in the return. The other alternative
for a return to sender package is to refund you the cost of your items
minus any shipping charges FedEx charges us to return the order.

Unfortunately, there is nothing we can do until FedEx decides to return
your order to us, or deliver it to you.

Please understand that once an order leaves our warehouse, we have no
control over it and do not decide whether it is delivered or not.
Please see our Shipping Policy page for more details:
http://www.sparkfun.com/commerce/static ... pingPolicy

Regards,

Fran O'Rourke
Customer Service
SparkFun Electronics
303-284-0979


On 3/16/2010 9:58 AM, Артем Писаренко wrote:
> I've paid A HUGE SUM of money for HIGHSPEED and guaranteed shipment by
> FedEx ! After some days only somewhere near London Fedex has found
> that content is forbidden for import in Russia !!! Earlier I purchased
> this videocamera with not insured postal service shipment for fine
> pennies, waited months and after jitters I had been got them
> eventually ! Now what ???!!!
> I'm extremely angry and I need this camera now !!! }:-[
> Order ID: 196367
>
>

Если продавец решает спор с покупателем дружественным путем через Центр разрешения проблем или выигрывает дело по претензии, предъявленной компании PayPal, он будет защищен от любых возвратных платежей, заявки на которые по данной транзакции может впоследствии подавать компания-эмитент кредитной карты покупателя.
Однако для того, чтобы воспользоваться такой защитой, покупатель должен выполнять условия соглашений, заключенных с покупателем в процессе решения спора. Кроме того, если возвратный платеж вступает в силу до спора или подачи претензии, продавец не будет защищен данной программой.

artymen писал(а):если бы не стоимость международного звонка,